PAYMENT METHODS
BANK CARD
We accept VISA and Mastercard for card payments. All your card payment transactions are secured by the SSL encryption technology and 3D Secure. All your payment information is encrypted from your computer to the bank’s server. This information remains confidential and cannot be seen nor used without your knowledge.
PAYMENT AT CHECKOUT
The card is charged upon validation of the order on the Website.
VIRTUAL CARD
In order to secure your online purchases, certain banking institutions allow you to generate single-use virtual card numbers for a given amount. We are obviously happy to accept these types of payments. However, virtual card numbers are subject to limited validity.
PAYMENT LIMITS
Most payment cards have a maximum payment limit, generally between 1,500 € and 4,000 €. The payment limit is calculated over a 30-day rolling period. All payment requests are taken into account when calculating the limit, including payments which have been granted but have not yet been executed. It is usually possible to ask the bank for a temporary or permanent increase in the limit.
CASH PAYMENTS
All payments are made in cash. We do not offer credit solutions, nor payments by instalments.
BANK TRANSFERS
We accept bank transfers for all your orders. Please note that the equipment may not be held before the payment has been received. If you want to be delivered as quickly as possible and have the items in stock put aside for you, we recommend paying by card.
Please find our bank details in order to process the transfer:
| Country | Whole word (except Switzerland) | Switzerland only |
| Bank | Crédit Agricole du Centre Est | BNP PARIBAS (Switzerland) SA |
| Adress | GRAND LYON ENT (00669) | GENEVE 11 |
| Bank code | 17806 | |
| Branch code | 00679 | |
| Account no. | 92903591000 | |
| RIB key | 38 | |
| IBAN | FR76 1780 6006 7992 9035 9100 038 | CH09 0868 6001 1313 5200 1 |
| BIC (virement SWIFT) | AGRIFRPP878 | BPPBCHGGXXX |
Important: please specify your order number in the transaction’s reference.
I am doing a bank transfer from an account located in the Euro area. Do I have specific charges to bear?
Your bank may only charge the standard rate for a transfer (often free of charge if it is done online from your bank account, and rarely exceeds a few Euros when done at your branch). For our customers who hold an account in the Euro area, no additional fees may be required due to the fact the transfer is of an international nature.
How long before my transfer is taken into account?
Transfers generally reach us within 2 to 4 business days. We validate the payment D+1 after it has been received (working days): we automatically confirm by email. 3 to 5 days are therefore usually required to ensure that the order is validated after the transfer has been done.
CONTACT US
A question? Feel free to contact us at support@solaari.com